Thank you for shopping at BeadGem. We are committed to delivering your orders safely and on time across India. Please read our shipping policy to understand how we process and ship your orders.

Shipping coverage

We currently ship only within India. Orders placed from outside India will not be processed.

Shipping methods and Delivery Partners

We work with reliable shipping partners such as [e.g., Blue Dart, DTDC, Delhivery, India Post, etc.] to ensure timely delivery of your orders. Shipping options and delivery times may vary based on your location.

Processing time

  • Orders are processed within [1-2] business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Shipping charges

Shipping charges will be displayed at checkout based on your order total and selected delivery option.

Delivery time

Estimated delivery times depend on your location:

  • Metro Cities: [3-5 business days]
  • Non-Metro Cities: [5-7 business days]
  • Remote Areas: [7-10 business days]

Please note that delivery times are estimates and may vary due to external factors such as weather, strikes, or carrier delays.

Order tracking

Once your order is shipped, you will receive a tracking number via email or SMS. You can track your order using the provided link.

Delivery attempts and Undeliverable packages

Our delivery partner will attempt to deliver the package up to [2-3] times. If the package is undeliverable after multiple attempts, it will be returned to us. In such cases, we will contact you for further instructions.

Shipping restrictions

We do not ship to:

  • P.O. Boxes
  • Certain restricted areas (e.g., military zones, government-restricted regions)

Damaged or Lost packages

We take great care in packing your orders. However, if your package is lost or arrives damaged:

  • Damaged Orders: Please contact us within 48 hours of receiving your order with photos of the damaged package and product.
  • Lost Packages: If you haven’t received your order within the estimated delivery time, please reach out to us at [email protected].

Returns and Refunds

For information about returning items, please refer to our Return & Refund Policy.

Need help?

If you have any questions or concerns about our Shipping Policy, please reach out to us:

Email: [email protected]
Phone: +91 81222 944331