General terms

  • These terms govern your use of our website and services.
  • By using our site, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.
  • The content on this site is for informational and shopping purposes only.
  • Unauthorized use of any content is strictly prohibited.

Account creation

  • To shop with us, you may need to create an account. You are responsible for maintaining the confidentiality of your account information.
  • All details provided must be accurate and up-to-date. BeadGem is not liable for any issues arising from incorrect or outdated information.

Orders and payments

  • Order Acceptance: Placing an order constitutes an offer to purchase. We reserve the right to accept or reject any order for any reason.
  • Pricing and Availability: Prices and availability of products are subject to change without prior notice.
  • Payment Methods: We accept payments via secure payment gateways (e.g., credit/debit cards, UPI, and net banking). Your payment information is processed securely.

Shipping and delivery

  • We ship products within India only. Delivery timelines may vary based on location and logistics partners.
  • While we strive to deliver within the estimated timeframe, delays may occur due to unforeseen circumstances.
  • Shipping charges, if applicable, will be mentioned during checkout.
  • For information about our shipping, please refer to our Shipping Policy.

Returns and refunds

  • Eligibility: Returns and refunds are governed by our Return Policy. Please refer to it for details.
  • Process: To request a return or refund, contact us with your order details.
  • For information about our returns and refunds, please refer to our Return & Refund Policy.

User conduct

You agree not to use the website for any unlawful or prohibited activities, including but not limited to:

  • Transmitting harmful or malicious software.
  • Collecting data without consent.
  • Engaging in fraudulent transactions.
  • Violations may result in the termination of your access to our website.

Intellectual property

  • All content, including text, images, logos, and designs, is the property of BeadGem or its licensors and is protected under intellectual property laws.
  • Unauthorized reproduction, distribution, or use of our content is strictly prohibited.

Limitation of liability

  • BeadGem is not liable for any indirect, incidental, or consequential damages arising from the use of our website or services.
  • We are not responsible for delays, interruptions, or technical issues caused by third-party services or factors beyond our control.

Changes to terms

  • BeadGem reserves the right to modify these terms at any time. Changes will be effective upon posting on the website.
  • Continued use of the site constitutes acceptance of the revised terms.

Governing law and jurisdiction

These terms are governed by and construed under the laws of India.
Any disputes will be subject to the exclusive jurisdiction of the courts.

Need help?

For any queries or concerns about these terms, please contact us:

Email: [email protected]
Phone: +91 81222 94331
Address: 1B, Venkateshwara Nagar, Anagaputtur, Chennai, Tamil Nadu – 600070.

Thank you for shopping with BeadGem. Your trust and satisfaction are our priority!